This page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. 5. Each section is hyperlinked at the top of the page and clicking one of the linked section titles will jump to that section on the page. NOTE: Carrier Name is the only Required field. Ensure that your data is backed up and click Yes. If you are running out of disk space on your computer or server, consider moving your databases. Cause: The information in the [ADOConnection] section in the Omate32. Setting the Color Default If images or documents frequently need to be scanned in color, setting the default scan format to color may be useful and save the time required to select the color format each time you scan an image or document into OfficeMate/ExamWRITER. 1. exe) provides users with helpful information announcing the latest release version and/or Service Packs as they become available. One-hour private Webex session with an Eyefinity Trainer. Omoto Proves there is Always More to Know with your EHRWe load OfficeMate and ExamWRITER, copy your patient data, install and setup all printers, scanners, workstation, laptop, or tablet thats needed. Click the headings to see step-by-step instructions for each stage. Click the Rx Print Options tab. 4 The NAVIS-EX integration for Eyefinity EHR is available only when OfficeMate is the practice management system. Select one of the following Rx Order options: Rx Status - To check/confirm status of an existing Order. Note: If you are not running OfficeMate v10. I have been using Officemate / examwriter v11. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. The large quantity of ranges and contact lenses imported may slow down product searches. The “User session is ready to execute applications” message appears. Products or services not linked to fee slips or Rx orders are deleted from your OfficeMate database. OfficeMate/ExamWRITER. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. In addition, if the System (Enhanced) option is. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Scenario #8: OfficeMate/ExamWRITER is running very slow after upgrading the operating system to Windows 8, Windows 8. Home; MoreIt may also be helpful to run the Deleted Patient Report to see if the patient was deleted by accident. For example, if it takes one computer 35 seconds to open the Insurance at a Glance window, while another. 1, or Windows 10. A suspicious death, an upscale spiritual retreat, and a quartet of suspects with a motive for murder. Add OfficeMate/ExamWRITER to your cart: Type ExamWRITER in the search box. This Maintenance & Support includes the annual OfficeMate/Report WRITER/ExamWRITER license, all software upgrades, and toll-free help desk services for our software applications. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. Type admin in the User ID field and leave the. This is a test environment that can be used for testing and training without. The eDocument will still be accessible from the exam it is attached to, but the electronic. exe from the network and install the software. . Welcome to The OfficeMate® & ExamWRITER® Online Demo Server. I’ve trained many EHR Software systems such as: MHS GENESIS (Cerner), OFFICEMATE/EXAMWRITER, NextGen, OPTIX, EYEFINITY PRACTICE MANAGEMENT/EEHR (based on EMA), COMPULINK, VISIONWEB, Modernizing. 2. 0. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. Patients are added to the Quick List each time you open their exams, when their appointments are scheduled on the current day, or when you modify their information in the Patient Information Center or Patient Demographics window on the. Set up a workstation with the new version of Windows (Pro or Enterprise Edition) and compatible software installed. Determining What Version of Microsoft SQL Server is Being Used. Marketing tab. You cannot enter $0 or negative check and payment amounts. 942. Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. After installing this release manually, you will be able to install future updates using the autoupdate feature. g. In some cases, the AMA added new codes and retired others. To manually change from 4010A ANSI format to 5010A ANSI format in OfficeMate (v10. OfficeMate; Selecting a different printer for Recalls in OfficeMate changes the Windows Default Printer (v10). Eyefinity Webinars:Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. To add or modify diagnosis (ICD-10) codes, open the Third Party Setup window in OfficeMate Administration or ExamWRITER. OfficeMate; ExamWriter; More. assess and mgmt service, 11-20 min; 99448: Interprof. You can now set up a preference in ExamWRITER to automatically calculate PD values in the Eyewear Order window. Welcome to The OfficeMate ® & ExamWRITER ® Education and Conference Cloud. Note about Windows 10 workstations: On Windows 10 workstations, it may also be necessary to change the Windows properties for the OfficeMate/ExamWRITER executable (. You can only draw using a touchscreen on the iPad app. OfficeMate; OfficeMate Administration doesn't open when I click the Admin icon in OfficeMate. This information applies only to versions 9. for Existing Users. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. ini file updated, navigate to the Start menu and click (All) Programs and then select OfficeMate Software Solutions. 1 and above) on the affected. This page catalogs the enhancements, fixes, and known issues included in the OfficeMate/ExamWRITER 15. 24). The following online help topics describe how to use OfficeMate software in. 0. Updating to the Current Release/Version of OfficeMate/ExamWRITER. Reversing, Correcting, and Deleting Payments in OfficeMate. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. DESCRIPTION: How to create an Rx order in OfficeMate. The applications run entirely within your. com. The Medication Order screen should open. RESOLUTION: Open ExamWRITER. DESCRIPTION: How to change the Exam Default View and Exam Finalization Defaults to customize the information/text that displays and prints on Exams in ExamWRITER. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. DESCRIPTION: How to access the OfficeMate/ExamWRITER Training Sandbox. To assign a prescription printing template to a practice location. Eyefinity Support. Conquering the Digital Age. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. 3. The OfficeMate server must be updated prior to the workstations. Packing, Mailing, & Shipping Service. We’re happy to help you, whenever you need us. If you upgraded to ExamWRITER 8. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. To modify or add provider information. EPM - Where can Training for Eyefinity Practice. Soft Lens - Soft Contact Lenses. 3. 1 works with all supported versions of SQL Server)OfficeMate; ExamWriter; More. Click File (upper left) and select Add a printer. To modify or add provider information. Note: Sometimes Microsoft Windows updates enable User Account Control settings, causing OfficeMate/ExamWRITER login issues. 4875 Release Notes. Topics include the following:Note: OfficeMate/ExamWRITER 12 includes a fix to prevent exam data loss; however, upgrading to OfficeMate/ExamWRITER 12 will not restore previously missing exam data. Refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER for detailed instructions outlining how to upgrade. OfficeMate. 8. After adding the printer, Right-click on the desired printer and select Set as Default to set the new printer as the default printer. Open the Windows. EDGEPro helps you identify not only what is happening in your practice, but more importantly why it is happening. eyefinity. 23 and earlier prior to April 1, 2014. The 2024 ICD-10 code changes are included in this release. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. To modify or add referring doctors. ExamWriter Filter Feed Refresh this feedRefer to the Installing and Upgrading OfficeMate/ExamWRITER help topic in the Online Help system for detailed instructions on installing the software. ; Select Patient Search [MU]. If you submit claims using print or print image or use an electronic claim vendor other than TriZetto (formerly Gateway EDI), you must install version 8. Select the OM Change INI utility. In the Copy Forward to New Exam Options section, select the desired information to copy forward to new patient exams by clicking the radio button next to each option (e. OfficeMate and ExamWRITER Our first-generation server-based practice management and EHR software. Click the Name drop-down menu. 3. IMPORTANT: If the Posting Date is being manually typed, the format should be mm/dd/yyyy. ; Place your cursor in the first blank line at the bottom of the Selection Items box. Installing OfficeMate/ExamWRITER 15 after migrating your OfficeMate data to a new server. To download and use the Close Open Charges Utility, ensure that you are using a version of OfficeMate between versions 9. OfficeMate Features. The changes will automatically go into effect in OfficeMate for exams with a services date of October. Set Up Equipment Streamline lab orders, credit card processing, & communications. Welcome to The OfficeMate ® & ExamWRITER ® Education and Conference Cloud. If you upgraded to ExamWRITER 8. The Eyefinity ABB Catalog Importer imports all ranges associated with the contact lenses that you select. OR. OfficeMate Features. Install the OfficeMate_Server. ; Click Clear to clear any previous report criteria, then click Yes when the Clear Selection. 24 on all computers running OfficeMate/ExamWRITER 8. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. 0. 0 or older: 1. For more information refer to the "Using FrameMate" section in the. This certification does not represent an endorsement by the U. This section tells you how to work with. 3. Issue: While using the ExamWRITER ePrescribing interface, you click eRx Status on the ExamWRITER toolbar and nothing happens. Click New Referral. 0. Entering the date without the "/" (forward-slash) marks or in any other format will result in the incorrect posting date being. 2. 3 and later is supported on Windows 11. The Maintenance Agreement window opens and asks you if you want to renew your agreement now. At the command prompt, type change user /execute, and then press Enter. For providers who administer COVID vaccines, the following CPT codes were added to OfficeMate/ExamWRITER to cover the new vaccine from Novavax: OfficeMate. exe or LoginDotNet. All OfficeMate/ExamWRITER versions (ACCESS or SQL) Disk storage is becoming increasingly inexpensive. OfficeMate / ExamWRITER, Eyefinity Practice Management (EPM), Delta or COS, Acuity Logic. Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. Refer to Migrating to a New OfficeMate. exe). Adding new CPT/Procedure Codes for Use in OfficeMate/ExamWRITER. Click Save/Exit to save. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. Updating the OfficeMate Server. 3. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. OfficeMate/ExamWRITER users running version 11. OfficeMate Videos ExamWRITER Videos ExamWRITER Choosing ExamWRITER to record and store your electronic medical records (EMRs) is the first step in creating a fully automated medical practice. (Must Have OfficeMate Version 15. The Customization window opens. If you also use OfficeMate, in OfficeMateAdministration, click Setup and select Resource Setup. Click Start, select Programs, select OfficeMate Software Solutions, and select OfficeMate or ExamWRITER. 0. 2): Ensure that OfficeMate, ExamWRITER, and OfficeMate Administration are closed on all other workstations. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. To modify or add referring doctors. Eyefinity recommends using the Google Chrome web browser to access the patient portal. NOTE: Dymo has stopped producing the LabelWriter 330 and 400 and is now selling the LabelWriter 450, which properly interfaces with the current version of OfficeMate. OfficeMate/ExamWRITER. Click Search. The SATO WS408 is a the brand new and updated barcode printer specifically designed to interface with Eyefinity. Dec 30, 2022. Updating to the Current Release/Version of OfficeMate/ExamWRITER. The Posting Date window opens. PASSWORD = demo . You shouldn't have. RESOLUTION: OfficeMate/ExamWRITER subscribers can experience the entire OfficeMate suite of products anytime, 24 hours a day using the OfficeMate ® My Training Sandbox. exe) files to "Override high DPI scaling behavior" and apply the change across the entire system, not just the application. OfficeMate is the industry's most trusted and widely used practice management software (PMS). When you open the OfficeMate or ExamWRITER programs, the software checks for any available updates. Zeiss VISULENS, VISUPLAN, & VISUREF. To modify or add staff information. Download and install the. Incorrect balances after processing insurance payments and chargebacks in the Electronic Remittance Advice window in OfficeMate. The new codes will be available for services rendered on or after October 1, 2020. HomeOpen ExamWRITER. Earlier versions of OfficeMate/ExamWRITER are not supported on Windows 11. Once a payment is reversed in Receipts and Adjustments, that payment can no longer be reversed again or edited. 3. Select an item in the Entry Field Name box. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. In conclusion, Examwriter is a versatile tool that caters to the needs of various individuals and organizations involved in exam creation and administration. Resolving Slowness in OfficeMate/ExamWRITER. The Choice is Yours. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. This section tells you how to maintain resources, including how. Repeat steps 1 and 2. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. ; To print a list of all patients and their corresponding insurance carriers, create and print an Internal Marketing report from the Reports,. 0. ;. 24. Select the eDocuments tab. Eyewear - Glasses/Ophthalmic Lenses. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. On the PC that needs to have its Omate32. In other cases, only the description associated with the code changed: Retired code 99201, “Brief office visit. The following sections explain the system terminology, describe the minimum software, hardware, and network specifications, and illustrate the implementation methods required by. OR. Open OfficeMate Administration, click the VSP icon, and then select VSP Product Mapping. 0. In the list, click the patient records you want to merge. This Health IT Module is 2015 Edition "Cures Update" compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. exe. exe; Note: Beyond the Windows permissions/access requirements noted above, there may also be additional local group policies, domain group policies, and other security software (e. HomeDouble-click the OfficeMate or ExamWRITER icon on your desktop. Open charges are created In OfficeMate when Exams are created in ExamWRITER or Lab/Rx Orders are created in OfficeMate. Through the VSP Vision Exam Rebate offered by PECAA, PECAA Max members can get an extra $5 for each VSP ® vision care exam claim paid— up to $45,000— through the end of 2024! The rebate demonstrates how VSP and PECAA (Professional Eye Care Associates of America) are working together to invest in the future of independent eye care. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. EPCS is intended to protect your patients as well as your practice by discouraging doctor-shopping, preventing drug abuse, eliminating stolen and altered prescriptions, and providing an auditable record of prescriptions. RESOLUTION: Open OfficeMate Administration and click Setup (upper left), select ExamWRITER, then select Preferences. OfficeMate and ExamWRITER require a minimum screen resolution of 1280 x 1024 (equivalent to a 17-inch monitor). Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. Open OfficeMate, click File, and select Printer Setup. Home; MoreDouble-click the OfficeMate or ExamWRITER icon on your desktop. NOTE: You cannot delete a patient's record if the patient has an open balance or an insurance balance, a scheduled. Select. Select Business Names. Select the OM Change INI utility. Review each help topic within the Using Equipment Interfaces section of the OfficeMate/ExamWRITER online. OfficeMate/ExamWRITER. ” Press the F6 key (on the keyboard) to open the Medication Order screen. 1. OfficeMate Enhancements. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. OfficeMate is the industry's most trusted and widely used practice management software (PMS). Issue: While attempting to load a VSP ERA file in the Insurance Remittance Advice Entry window in OfficeMate, you receive a message that states, "There are no files available for processing," despite the fact that there are in fact files to load. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. OfficeMate Videos ExamWRITER VideosThis page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. Select Business Names from the list of options. In the visit note, navigate to the Ocular Exam Room. HomeMoving Your OfficeMate Database From One Server to Another Server; Updating to the Current Release/Version of OfficeMate/ExamWRITER. The following new telehealth procedure codes have been added to OfficeMate/ExamWRITER: G2010: Remote eval of rec video or images sub by est pat; 99446: Interprof. On each workstation, copy the OfficeMate_Suite. OfficeMate is now pointing to a blank database, therefore the business name will display. Eyefinity OfficeMate vs. 5. Eyefinity Support. In Eyefinity Practice Management, colors can be assigned for specific Services so that when an appointment is scheduled for the specific service, the appointment will appear in the Scheduler with the color assigned. Click on a Certified Partner below to learn more and request a demo. Open OfficeMate and click Setup (upper left corner). Microsoft Ends Support for Windows 7. Determining What Version of Microsoft SQL Server is Being Used. EDGEPro helps you identify not only what is happening in your practice, but more importantly why it is happening. Eyefinity Support. Click the OfficeMate or ExamWRITER button below to launch the programs. From the menu in the upper-left corner, select Utilities. If the checker returns any required actions or recommendations, click Copy to Clipboard and paste the text in a document or email for your IT. Updating to the Current Release/Version of OfficeMate/ExamWRITER. If you're updating your SQL Server version or upgrading your OfficeMate/ExamWRITER server hardware, you'll need to install the following components: Microsoft SQL Server; The latest service pack for your SQL Server edition; SQL Server Management Studio (SSMS) (version 18. Trending Articles. Conquering the Digital Age. Updating to the Current Release/Version of OfficeMate/ExamWRITER. exe. Complete information on changing the Posting Date in OfficeMate can be found in the OfficeMate/ExamWRITER online help. Preparing to Install OfficeMate/ExamWRITER Downloading OfficeMate/ExamWRITER The training videos below will help you understand how to use OfficeMate/ExamWRITER. Aug 9, 2022 • Knowledge InformationInsurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Product ExamWriter Details Follow the instructions below to correctly set up your Marco RT-6100 interface to use with ExamWRITER: If you are using the Marco. DESCRIPTION: How to quickly generate a list or report of patients with a specific Diagnosis code in ExamWRITER. When you set the new Auto Populate PD preference to Yes and. 5 Devices that rely on the Zeiss FORUM, Occulus. 448. Refer to the following topics to learn how to update ICD-10. 3. NOTE: You cannot delete a patient's record if the patient has an open balance or an insurance balance, a scheduled. Open OfficeMate (or OfficeMate Enterprise). Resolving Slowness in OfficeMate/ExamWRITER. . For information about changes in earlier releases, see Previous Release Notes. 4 The NAVIS-EX integration for Eyefinity EHR is available only when OfficeMate is the practice management system. 2878 release. ExamWRITER (version 10. ; On your current server and workstations, disable sharing or disconnect the shared DATA. Heavy duty clip offers extra capacity. ; Finally, select the Open Only. The Customization window opens. Determining What Version of Microsoft SQL Server is Being Used. Click the magnifying glass icon in the Windows taskbar and search for OfficeMate or ExamWRITER. If you create a Lab/Rx Order or create an exam in ExamWRITER, charges for those exam procedures and/or material items (frames,. The Open File - Security Warning window opens. Click OK. EDGEPro by GPN Technologies Deliver Performance Solutions That Redefine the Way Eye Care Professionals Run Their Practice. If you are using the Synemed EyeScape ExamWRITER equipment interface on Windows 64-bit workstations, install the Synemed EyeScape software in the C:Program Files folder, NOT the C:Program Files (x86) folder. 3 Eyefinity supports OfficeMate/ExamWRITER 15. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. OfficeMate; Using the ExamWRITER Fix Open Charges Utility. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. . Home; Choose Product Here. OfficeMate/ExamWRITER 8. You can now set up a preference in ExamWRITER to automatically calculate PD values in the Eyewear Order window. Number of Views 311. 1. 15. 0. Procedure Codes Not Transferring to Fee Slips in OfficeMate/ExamWRITER 12. Note: If you are using OfficeMate/ExamWRITER 8. This certification does not represent an endorsement by the U. Scenario #8: OfficeMate/ExamWRITER is running very slow after upgrading the operating system to Windows 8, Windows 8. 1, or Windows 10. If needed, change the Eye Diagram (bottom-right). . If you are using the ExamWRITER equipment interface with Nidek Navis-EX software version 1. On each workstation, copy the OfficeMate_Suite. As a developer of certified electronic health record (EHR) products, Eyefinity is required to keep its Clinical Data Architecture (CDA) files up-to-date with regulatory changes. 3. ExamWRITER. Click Browse next to the Signature Link field. 0 on Windows 10 Pro Edition and Enterprise Edition. Training materials for OfficeMate and ExamWRITER are available 24 hours a day, 7 days a week, and can easily be accessed from within your Eyefinity products. DESCRIPTION: How to generate a Report in OfficeMate that shows how many times a certain / specific CPT code has been billed. Determining What Version of Microsoft SQL Server is Being Used. Refer to the System Requirements page for a complete list of supported operating systems. The topics below outline the. , husband and wife), you need to use the guarantor feature. Topics include the following: Action Items. The choice is yours. Click Update Now to download the updates. ePrescribing Fixes. Close OfficeMate/ExamWRITER on all your computers. Select Ophthalmic Lenses from the Product Type drop-down menu. Workaround:. 800. Enter the name of a product in the Product Name field, or select a Manufacturer, and then click F2. Ensure that you have a backup copy of your data. Connect OfficeMate/ExamWRITER with the third-party labs and systems that you use. If one of your workstations performs certain tasks in OfficeMate/ExamWRITER more slowly than it takes your server or other computers on your network to perform the same task, there may be a DNS resolution problem on your network. The OfficeMate/ExamWRITER Hardware and System Requirements explains the system terminology, describes the software, hardware, and network system specifications that are required to run OfficeMate/ ExamWRITER software effectively, and illustrates the implementation methods you can use when setting up your. ). USERNAME = demo. ; On your current server and workstations, disable sharing or disconnect the shared DATA. Determining What Version of Microsoft SQL Server is Being Used. 1. 1 Installing & Activating for Existing Users Using an Access DatabaseEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. Reinstall OfficeMate (workstation only) on this computer. 5254, the autoupdate function will. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. Review the network requirements atEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. RESOLUTION: OfficeMate version 8. Select the Database from the Available Databases list. Eyefinity partners with industry-leading companies to bring you additional features that compliment your Eyefinity solutions and enhance your workflows. Workflow efficiency is critical to a successful, growing practice. exe, HomeOffice. For information on running all the various reports and statements available in OfficeMate, refer to the Creating & Printing Reports & Statements online help topic. Refer to the System Requirements page for a list of supported operating systems. OfficeMate Fixes. OfficeMate/ExamWRITER 15. OfficeMate/ExamWRITER leverages a role-based security system, which allows you to control how loosely or how tightly security is implemented in your practice. I worked diligently, as many of you have, to integrate my equipment and reduce as much paper in my practice as possible. Migrating a Server Running OfficeMate Version 12. Select the Plan section of the exam, then select the Medication Rx check-box under the PRESCRIPTION PAD header. OfficeMate/ExamWRITER 15. Close OfficeMate/ExamWRITER on your server and workstations. Select the printer where you want to print medical prescriptions from the Medical Rx drop-down menu. 5 and, after setting up the interface in ExamWRITER, the patient demographic information is not populating in the Navis-EX software or the Navis-EX icon is missing in the Images-Drawings tab in the patient exam in ExamWRITER, follow. 0 and used the Updated ExamWRITER Templates Utility to import some or all of the 47 available new templates, you may experience the following issue: If you are using a template that has a 92015 procedure code recorded in it to create an exam and you attempt to post the charges from the exam on a. Support for Windows 8 with OfficeMate/ExamWRITER.